Privacy Policy

This Privacy Policy explains how Clean Life HUB (https://cleanlifehub.co.za/) collects, uses, stores, and protects personal information. This is a temporary, generic policy and will be expanded once final compliance and operational details are set.

1. Information We Collect

We may collect the following information when you visit or use our website:

  • Personal details (such as name, email address, phone number) submitted through forms or checkout

  • Billing and delivery information required to complete orders

  • Website usage data, analytics, and device information

  • Communication history when you contact us directly

No unnecessary or excessive personal data is collected.

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling orders

  • Sending order updates or responding to inquiries

  • Improving website performance and user experience

  • Preventing fraudulent activity

  • Maintaining basic business operations

We do not sell or share personal data with external parties for marketing purposes.

3. Data Storage & Protection

We take reasonable steps to protect personal information against loss, misuse, or unauthorised access.
This includes:

  • Secure hosting environments

  • Encrypted connections (HTTPS/SSL)

  • Limited access to sensitive information

However, no online system can guarantee absolute security.

4. Cookies & Tracking

The website may use cookies or basic analytics tools to:

  • Improve site functionality

  • Understand visitor behaviour

  • Enhance user experience

Users can disable cookies in their browser settings if preferred.

5. Sharing of Information

Personal information may be shared only when necessary:

  • With trusted service providers (e.g., courier services, payment processors)

  • When legally required to comply with South African law

  • To prevent fraud or protect site integrity

No other third-party access is granted.

6. Your Rights

Users may:

  • Request access to their personal information

  • Ask for corrections to inaccurate information

  • Request deletion of data where legally permitted

  • Withdraw consent for communication

Requests can be made via our contact page.

7. External Links

If the website contains external links, we are not responsible for the privacy practices or content of third-party websites.

8. Policy Updates

This Privacy Policy may be updated at any time without prior notice.
The latest version will always be available on this page.